About us

Bright Little Labs is building a kids media giant for the 21st century. We make kids’ books, games, and products that promote critical thinking, computer science and equality. Our flagship kids story is about Detective Dot - a nine-year-old coder who is on a dangerous mission from the C.I.A. (Children’s Intelligence Agency). Kids can join the CIA and carry out personalised activities on and offline.

We started on Kickstarter, reached 30 countries, got Cabinet Office backing, and have won a few awards. Next up: we’re launching in 22,000 schools, writing the first of 3 books with a not-yet-announced publisher, and we just partnered with Turner (who own Cartoon Network!!!) so we’re making cartoons and games too. Boom.

We’re looking for

Someone to help us over the seasonal period, from 5 November 2019 to 5 January 2020 to manage the logistics and fulfilment of sales of our Detective Dot products.

This will be on a flexible basis which means the number of hours you will need to work in a week will vary. We know that this will not suit everyone, especially if you are looking for a full time role, but we hope that it will be perfect for someone looking to fit this role in around other commitments.

The flexibility means there will be no guaranteed minimum hours, but we won’t ask you to work more than 8 hours a day between the hours of 9am - 6pm.

Please note, we value smart people over experience and qualifications. If you’re not sure you have the “right background” but love what we do, please apply!

About you

  • You love juggling lots of tasks and do it with enthusiasm
  • Previous experience in customer care, stock management or fulfilment (especially using Shopify) is a bonus
  • You look to find opportunities to be proactive and make sure customers are #1

We need help with these sorts of tasks

  • Working in the small but friendly fulfilment team to take ownership of orders end-to-end
  • Meeting customers’ expectations in line with our promises of great service
  • Organising and tracking stock and maintaining a clean and neat stockroom
  • Using Shopify, Royal Mail Click + Drop and Amazon to receive and process orders
  • Acting as a brand ambassador - you might hand deliver some of our products to nearby shops + libraries

We offer

  • Friendly - a really welcoming team, who make each other tea all the time ☕️
  • Exposure - we're a high-ish profile project and we work with exciting people
  • Flexible working arrangements - Mums, dads, pregnant people, students please apply
  • Feel good factor - You’ll be working on a project at the heart of equality, education and technology.
  • Fun - we’re building a top-secret spy agency. If we told you more more, we’d have to kill you.

We pay the hourly London Living Wage and are based in Old Street.